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PORIA, Y. et Al., 2003. ?Tourism, Religion and Religiosity: A Holy Mess?. Current issues in Tourism 6(4), pp. 340-363.

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ALLEMAND S. (2003), ?Marseille, ville touristique. Histoire d?un renouveau urbain?, in Tourisme urbain, Les Cahiers ESPACES, n°78, Juillet 2003, pp 29-35.

ASHWORTH, G. J., 2001. ?Conservation of the built environment in the Netherlands?. in: Phelps, Ashworth & Johannson (eds), ?The construction of Built Heritage: a north European perspective on policies, practices and outcomes?, Ashgate, London.

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1.3. Tourism Impact Assessment & Management

1.3.1. Environmental Impact Assessment & Cultural Heritage

ARTS J. & NOOTEBOOM S. (1999), "Environmental Impact Assessment ? Monitoring and Auditing", in Petts J. (1999), « Handbook of Environmental Impact Assessment ? Volume 1 ? Environmental Impact Assessment: Process, methods and potential », Centre for Environmental Research and Training, The University of Birmingham, Blackwell Science Ltd, pp 229-251.

SOREN B., Qualitative and Quantitative Approaches to Programmatic Assessment.

BOISSEVAIN, J. (é) (1996), Coping with tourists. European reactions to mass tourism, Oxford, Berghahn Books.

BOURDILLON N., BRAITHWAITE R., HOPKINS D., FRANCE F., (1995), "Archaeological and other material and cultural assets", in P. Morris and R. Therivel (eds.), Methods of Environmental Impact Assessment, UCL Press, pp. 96-119.

WILSON S. (1995), Guidelines for landscape and visual impact assessment, Institute of Environmental Assessment and The Landscape Institute, Chapman and Hall, 1995 (Landscape guidelines, 1995)

CEAA (1996), Reference guide on Physical and Cultural Heritage Resources, Canadian Environmental Assessment Agency, Canada.

CEC (1997 b), Update of 5 years EIA report, review of the implementation of Directive 85/337/EEC, covering the time-period from 1990 to the end of 1996, and undertaken on the Commission’s own initiative.

ERM (2000 b), Workshop Report: Public Participation and Consultation in EIA and SEA, workshop report prepared by Environmental Resources Management, European Commission DGXI, January 2000.

GILPIN A. (1995), Environmental Impact Assessment: cutting edge for the twenty-first century, Cambridge University Press, Cambridge, UK. 169-172.

MORRIS P., THERIVEL R., (1995), Methods of Environmental Impact Assessment, UCL Press.

TELLER J. and BOND A., 2002. "Review of present European environmental policies and legislation involving cultural heritage". Environmental Impact Assessment Review 22(6), pp. 611-632.

YUNIS E. Indicators to measure Sustainability in Tourism, Head, Department of Sustainable Development of Tourism, WTO

1.3.2. Management of tourism

BARÇN C. GAUDRIAULT M.-C. (1999), ?Panorama des politiques de circulation douce dans les sites touristiques?, Cahiers Espaces, n°157, pp. 10-16.

BROOKS, G., WTO Handbook on Congestion Management at Natural and Cultural Sites, to be published .

EC, 2000. ?Towards quality urban tourism. Integrated management (IQM) of urban tourism destinations?. European Commission, Enterprise Directorate-General, Tourism Unit, Brussels.

FEILDEN, Sir B. and JOKILEHTO J. (1998), Management Guidelines for World Cultural Heritage Sites, Rome: ICCROM (second edition).

International Committee on Cultural Tourism, 1993. ?Tourism at World Heritage Cultural Sites?, The Site Manager?s Handbook. Second Edition.

LAWS E. (1995), Tourist destination management, London: Routledge.

MEDLIK S. (ed.) (1995), Managing Tourism, Oxford: Butterworth-Heinemann (second edition).

VAN DER BORG J. (2003), ?La gestion des flux touristiques dans les villes d?art. L?exemple de la Venice Card?, in Tourisme urbain, Les Cahiers ESPACES, n°78, Juillet 2003, pp 98-103.

VAN DER BORG J., 1997. "Carrying capacity and control of tourism flows", Proc. Of the 4th International Symposium of World Heritage Cities, Evora, September 17-20, pp. 86-90.

WTO, 1998. ?Guide for local authorities on developing sustainable tourism?.

1.4. Urban governance and urban policies

ANDERSEN, H. T., 2003. ?New trends in urban policies in Europe: Evidence from the Netherlands and Denmark?. Cities 20(2), pp.77-86.

BAILLY et Al., 2003. ?Union européne. Les nouvelles dynamiques migratoires : relance et complexification?. Chronique Internationale de l’IRES N° 84.

BRENNER, N., 2001. ?Decoding the Newest ?Metropolitan? Regionalism in the USA: A Critical Overview?. Cities 19(1), pp. 3-21.

CATTAN N. N., PUMAIN D., ROSENBLAT C., SAINT-JULIEN T. (1999), Le systè des villes europénes, Anthropos, Paris, 201p.

CAVALLIER, G., 1998. ?Dés pour la gouvernance urbaine dans l?Union Européne?, Fondation européne pour l?améoration des conditions de vie et de travail, Office des publications officielles des Communautéeuropénes.

CHAKRABARTY, B. K., 2001. ?Urban Management: Concepts, Principles, Techniques and Education? Cities, 18(5), pp 331-345.

CNRS, 2003. ?PIDUD: Call for proposal?. Centre National de la Recherche Scientifique, Paris.

CRAVENS, D. W. and PIERCY, N. F., 1994. ?Relationship marketing and collaborative networks in service organization?. International Journal of Service Management 5(5), pp. 39-53.

D?ANGELO M. (2002), ?Stratées culturelles et visibiliténternationale des villes d?Europe?, Cahiers Espaces, n°193, pp. 20-25.

EXPERT GROUP ON THE URBAN ENVIRONMENT (2001), Towards a Local Sustainability Profile ? European Common Indicators, methodological sheets for testing phase 2001-2002, May 2001.

FRAZIER, G. L and SUMMER J. O., 1984. ?Inter-firm influence strategies and their applications within distribution channels?. Journal of marketing 48, pp. 43-55.

Gaudin, J-P., 1998. ?La gouvernance moderne, hier et aujourd?hui: quelques éairages àartir des politiques publiques françses?. Revue internationale des sciences sociales. Unesco, N°155.

Gaudin, J-P., 1999. ?Gouverner par contrat. L’action publique en questions?. Paris, Presses de Science-Po.

GRIFFITH, R., 1995. ?Cultural strategies and new modes of urban intervention?. Cities 12(4), pp. 253-265.

GUNDLACH, G.T. and MURPHY, P. E., 1993. ?Ethical and Legal Foundations of Relational Marketing Exchange?. Journal of Marketing 57, pp. 35-46.

PAGDEN, A., 1998. ?La genè de la ?gouvernance? et l’ordre mondial cosmopolitique selon les Lumiès?. Revue internationale des sciences sociales. Unesco, N°155.

PALMER, A. 1998. ?Evaluating the governance style of marketing groups?. Annals of Tourism Research 25(1) pp. 185-2001.

PANHARD, Robert (Maîe), 2003. ?Common Law et droit latin: deux systès concurrents au service des personnes et des entreprises?. Les Cahiers techniques 2003.

PECK, J. and TICKELL, A., 1994. ?Too many partners?The future for local regeneration partnerships?. Local Economy 9, pp. 311-330.

RACO, M., 2000. ?Assessing community participation in local economic development ? Lessons for the new economic policy?. Political Geography 19, pp. 573-599.

Swyngedouw, E., 2004. ?Globalisation or ’glocalisation’? Networks, territories and rescaling?. Cambridge Review of International Affairs 17(1), pp. 25-48.

WILKS-HEEG, S., 1996. ?Urban experiments limits revisited: Urban policy comes full circle?. Urban Studies 33, pp. 1263-1279.

II. Policy documents

CoE, 1999. Conclusions and Recommendations following the Symposium organised by the Council of Europe in Riga, 9-11 September 1999, on "Tourism and Environment: the natural, cultural and socio-economic stakes of sustainable tourism".

CoE, 2003. ?Recommendation of the Committee of Ministers to member states on the promotion of tourism to foster the cultural heritage as a factor for sustainable development?. Adopted by the Committee of Ministers on 15 January 2003 at the 824th meeting of the Ministers Deputies.

COM (2001) 665, Une approche cooperative pour l’avenir du tourisme europé.

COM (96) 512 final, Cohesion Policy and Culture ? A contribution to employment, Communication from the Commission to the Council, the European Parliament, the economic and social committee and the committee of the regions, , Brussels, 1996.

COM, 1998. 266 Final, ?First Framework programme in support of Culture? (2000-2004).

COM, 2001. 428 Final, ?White paper on European Governance?.

COM, 2003. 716 Final, ?Basic orientations for the sustainability of European tourism?.

EC, 1999. ?European Spatial Development Perspective. Towards Balanced and Sustainable Development of the Territory of the EU?, European Communities.

EC, 2002. ?Using natural and cultural heritage for the development of sustainable tourism in non-traditional tourist destinations?, Study achieved by Ecosystems Ltd., EC DG Enterprise.

ICOMOS, 1976. ?Cultural Tourism Charter?, ICOMOS International Cultural Tourism Committee.

ICOMOS, 1993. ?Tourism at World Heritage Cultural Sites?. Washington, ICOMOS.

ICOMOS, 1999. ?International Cultural Tourism Charter, Managing Tourism at Places of Heritage Significance?, adopted by ICOMOS at the 12th General Assembly in Mexico, October 1999.

ICOMOS, 2002. ?International Cultural Tourism Charter. Principles And Guidelines For Managing Tourism At Places Of Cultural And Heritage Significance?, ICOMOS International Cultural Tourism Committee.

ITR - INSTITUTO DE TURISMO RESPONSABLE (2004), Dialogue : « Tourism, Cultural diversity and sustainable development », International workshop Sustainable Tourism in Heritage Cities, Universal Forum of the Cultures Barcelona 2004, Cordoba, December 15th 2003. www.biospherehotels.org

UNECE, 1998. ?Convention on access to information, public participation in decision-making and access to justice in environmental matters?, Aarhus, United Nations Economic Commission for Europe.

UNESCO, 1972. ?Convention for the Protection of the World Cultural and Natural Heritage?.

UNESCO, 1996. ?Culture, tourism, development: crucial issues for the XXIst century?, Round Table in Paris, 26-27 June 1996, UNESCO, UNESCO/AIEST.

UNESCO, 2002. ?UNESCO Universal Declaration on Cultural Diversity?, adopted by the 31st Session of the General conference of UNESCO, Paris, 2nd November 2001.

West Country Tourist Board, 1999. ?Towards 2020. A Tourism Strategy for the South West. Executive Summary?. West Country Tourist Board, Exeter.

III. Case studies

DE GROOTE P., NIELSEN DIEPENBEEK C. (1998), ?Regional tourist city destination marketing case study: Hasselt?s (Belgium) visitors-marketing considerations?, Proc. of the 48^th Congress of the AIEST, Destination Marketing, vol. 40, pp. 291-321.

DORIA M., DUPUY K. (2003), ?Vers des pays touristiques urbains. Le pays touristique de Brest-communauté Cahiers Espaces, n°204, pp. 15-20.

FROMENT, P. (2003), ?La Rennaissance de Naples. Résites et ambiguïs?, in Tourisme urbain, Les Cahiers Espaces, n°78, Juillet 2003, pp 36-46.

GILBERT D. and HANCOCK C. (2000), ?Points de vue europés sur New-York, 1890-1940: la mise en cause de l?expéence touristique?, in Tourisme en villes, Espaces et Sociés n°100, publiévec le concours du Centre National du Livre et du Centre National de la Recherche Scientifique, Editions L?Harmattan, Paris, pp 15-33.

JANSEN-VERBEKE, M. (1995), ?Involving people ? Bruges?, Historic Cities and Sustainable Tourism, ICOMOS-UK.

KLEPANDY D. and CROS F. (2003), ?Le tourisme urbain observéepuis Montpellier. Mesurer pour agir?, in Tourisme urbain, Les Cahiers ESPACES, n°78, Juillet 2003, pp 89-93.

LE MENESTREL S. (2000), ?Bienvenue au pays cadien. L?essor du tourisme culturel dans les petites villes franco-louisianaises?, in Tourisme en villes, Espaces et Sociés n°100, publiévec le concours du Centre National du Livre et du Centre National de la Recherche Scientifique, Editions L?Harmattan, Paris, pp 35-55.

SALLET-LOVOREL, H. (2003), ?Encourager le rapprochement entre visiteurs et Franciliens. Pour un tourisme urbain participatif en Ile-de-France?, in Tourisme urbain, Les Cahiers ESPACES, n°78, Juillet 2003, pp 118-133.

UNESCO (1994), Tourism and Cities of Art : The Impact of Tourism and Visitors Flow Management in Aix-en-Provence, Amsterdam, Bruges, Florence, Oxford, Salzburg and Venice. Venice : Regional Office for Science and Technology for Europe.

IV. Internet resources

EU, 2004. ?City of Tomorrow?. Available from http://www.cordis.lu/eesd/ka4/home.html (Accessed 14/07/2004).

EC, 2002. ?Tourism and the European Union?. European Commission, Enterprise Directorate-General, Tourism Unit, Brussels. Available from: http://europa.eu.int/comm/enterprise/services/tourism /tourismeu.htm (Accessed 11/11/2004).

European Academy of the Urban environment, 2004. Available from http://www.eaue.de/ (Accessed 19/07/2004).

Eurostat, 2004. Information available from: http://europa.eu.int/comm/eurostat/Public/ (Accessed 12.07.2004).

Insula, 2004. Available from http://www.insula.org/tourism/document.htm (Accessed (20/07/2004).

International Cultural Tourism Charter. Available from http://www.getty.ed/conservation/research_resources/charters/charter69b.html (Accessed 08/07/04).

UNESCO, 2004. Available from http://portal.unesco.org/culture/en/ev (Accessed 17/07/2004).

United Nations, 2004. ?Sustainable Cities Programme?. Available from http://www.unchs.org/scp (Accessed 19/07/2004).

V. EU project resources

6th FRAMEWORK PROGRAMME, 2004. ?Specific Targeted Research or Innovation Project: PICTURE?, Annex 1: Description of work.

Burhin, F., Paskaleva-Shapira, K. & S. Santamaria 2003. ?European Governance of Urban Sustainable Tourism: Benchmarking Report?. Available from: http://sut.itas.fzk.de/benchmarking /benchmarking_report_ogm_final.pdf.

DUPAGNE A., RUELLE C., TELLER J. (2004), Sustainable Development of Urban Historical Areas through an Active Integration within Towns, EU-SUIT project, Final Report (to be published by OPOCE).

PASKALEVA-SHAPIRA, K., 2000. ?Innovative partnerships for effective governance of sustainable urban tourism ? framework approach?, SUT-Governance Deliverable N°1.

PASKALEVA-SHAPIRA, K., 2003. ?EU SUT-Governance project?, Final Report.